Returns & Exchanges

We’re so sorry your order didn’t work out. It’s our goal to have happy customers, so let us make things right. We accept returns/exchanges within 14 days of purchase provided the item has not been used and the original tags are still attached. Just pack up and ship item(s) you would like to return via your preferred shipping method, with the original invoice number and indicate whether you would like to exchange it for another item or if you would like to return it all together. If making an exchange, please indicate desired size/color.

You can expect a full refund to your original form of payment once we receive the returned item(s). Exchanges will be processed within 5 business days from the date we receive the original merchandise. We are doing our best to someday offer you free returns including shipping costs. We hope you understand that we are a new and growing company.

Where do I ship my return?

The Fly Rhino
ATTN: Returns
PO Box 9542
Denver, CO 80209

How should I send back my return?

Please ship back to us the item(s) you would like to return via your preferred shipping method, with the original invoice number, and indicate whether you would like to exchange it for another item or if you would like to return it all together.

Please email info@theflyrhino.com, for help with returns.